The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Total Triage & Patchs – Online Consultations
Patchs is a product developed and maintained by Patchs Health and Advanced. It is approved by the NHS, which means it meets strict security and privacy standards – including the NHS Data Security and Protection Toolkit and Cyber Essentials +.
They use your anonymised data to improve Patchs – ‘anonymised’ means that you cannot be identified from it. This includes developing ‘artificial intelligence’ to support your GP practice, and help them to help you get the care you need safely and quickly.
For more information about Patchs and how your data is used, click this link: