Opening Hours

We are currently closed.


When the practice is closed the phone automatically diverts to St Helens Rota Out-of-Hours Emergency Service.

Out of Hours Service

Between 18:30 and 08:00 Monday to Friday, and all day at weekends and on Bank Holidays, your call will be redirected to the NHS 111 service.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Extended Hours

Extended hours appointments are additional to our usual surgery appointments which are during normal opening hours. These appointments will be booked by our admin team either on the day or in advance. Patients will be seen for general medical help, advice or treatment as they would get from the surgeries clinical team and will be seen by the next available clinician.

These appointments all take place at Parkfield Surgery, Lowe House, 103 Crab Street, Saint Helens, WA10 2DJ.

Appointments for Marshalls Cross are:

  • Monday 18:30, 18:45, 19:00
  • Wednesday 18:30, 18:45, 19:00, 19:15
  • Friday 19:45, 20:00, 20:15

If you would like to arrange one of these appointments please contact the practice on 01744 624806.

Improved Access

CCGs are required by NHS England to provide extended access to GP services, including at evenings and weekends, for their population.

On 1st October 2018, phase one of the Improving Access to General Practice service began introducing 7 day access to GP services in St Helens with pre-bookable appointments outside normal surgery hours.

On Monday 26th November 2018, phase 2 of the service began which increased the number of locations offering appointments outside of normal surgery hours to three, with the fourth location preparing to go live in January 2019.

This service increases residents’ access to routine GP and Advanced Nurse Practitioner (ANP) appointments on evenings and weekends.  Appointments are pre-bookable by your registered GP practice.

However, the appointments will not be with your regular GP or Advanced Nurse Practitioner and will be at ‘hubs’ across St Helens with a GP or ANP who will have access to the same health records as your regular GP.

Protected Learning Time

Dates TBC.

Other Local NHS services

There are multiple routes where patients can access medical treatment and care in St Helens, these are;

  • Local pharmacies for care at the chemist
  • The NHS Website – All you need to do is enter a postcode and you’ll find your nearest services, their opening hours, and how to contact them. You can also look at signs and symptoms of your medical conditions as well as see what treatment you can purchase over the counter.

St Helens Urgent Treatment Centre

The Millennium Centre, Corporation Street, Saint Helens WA10 1HJ Opening times: Monday to Saturday 07:00-22:00 and  Sundays 09:00-22:00 for:

  • Minor cuts or wounds
  • Sore throats
  • Suspected simple fractures
  • Bites or stings
  • Rashes and  allergic reactions
  • Prescribed medication (subject to assessment)
  • Minor burns or scalds
  • Coughs and colds
  • Muscle  or joint injuries (eg. sprains and strains)
  • Earache
  • Eye injuries and infections
  • Emergency contraception

There is a dedicated X-ray Unit on site.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.