We are pleased to announce that the first week of our new total online triage system, Patchs, has been a resounding success! Thanks to your support and engagement, we have already seen a significant improvement in access to our services.
The shift to a fully online triage model allows us to assess and prioritise patient needs quickly and efficiently, all while reducing wait times for appointments. By streamlining this process, we are able to focus on providing care to those who need it most, while offering greater convenience and flexibility for you, our valued patients.
In just one week, we’ve seen increased online engagement and faster response times. Our team has worked tirelessly to ensure that every patient’s needs are met, and we’re proud of the results so far.
Key Figures from the First Week of Online Triage:
Below, you’ll find a table of the key figures that reflect the positive impact of our new system.
These numbers highlight the clear benefits of adopting an online system, and we’re excited to see even more improvements in the coming weeks. Whilst listening to your feedback.
We want to extend our heartfelt thanks to all of you for your cooperation as we move forward with this exciting change. If you have any questions or need assistance with the online system, please do not hesitate to reach out to our team.
Thank you for your continued trust in us.
